96ok Privacy Policy — Our Commitment to Protecting Your Data

This Privacy Policy applies to all services, websites, and mobile applications on the 96ok platform. 96ok ("we", "us") is fully committed to protecting the personal information of our users ("you", "your").

This Privacy Policy applies specifically to users in Bangladesh. We follow both local laws and international standards to ensure your data is protected at the highest level.

Using any 96ok service constitutes your acceptance of this Privacy Policy. Please read it carefully before using our services.

96ok collects user information in several ways. We only gather what is genuinely necessary to deliver our services — collecting data beyond that goes against our policy.

We do not collect any information beyond what is listed above. No sensitive data will be collected without your consent.

96ok uses collected data only for specific, defined purposes. We never use your information for unethical or unauthorized ends. Every use case is detailed below.

• Account Management: Your information is used to create, verify, and secure your account.
• Transaction Processing: Financial information is used to securely process deposits and withdrawals.
• Fraud Prevention: Unusual account activity is detected and acted on to keep your account secure.
• Customer Support: Your information is used to resolve issues and provide support.
• Service Improvement: Activity data is analyzed to further improve the user experience.
• Legal Obligation: Data required for compliance with applicable laws and regulations is retained accordingly.
• Age Verification: Identity information is used to prevent anyone under 18 from accessing the platform.

96ok never sells your personal data. In limited circumstances, information may be shared with trusted third parties — and in every such case, we ensure those parties uphold the same standards of data protection that we do.

• Payment Processors: bKash, Nagad, Rocket — only the information required to complete a transaction is shared.
• Law Enforcement Agencies: Information may be shared with authorities in the event of a court order or legal obligation.
• Fraud Investigation Agencies: Relevant information may be shared to assist in investigations of money laundering or fraud.
• Technology Partners: Limited data is shared with trusted technology providers to operate our service infrastructure.

Outside of the cases listed above, your data will not be shared with any third party without your written consent.

96ok uses cookies on its website and app to improve your experience. Cookies are small text files stored in your browser that help remember your preferences on future visits.

• Essential Cookies: Required to maintain login sessions and store security tokens. Without these, the platform cannot function properly.
• Performance Cookies: Used to detect page load times and errors. All data is collected anonymously.
• Functionality Cookies: Used to remember your language preferences and account settings.

You can disable cookies at any time through your browser settings. Keep in mind that doing so may limit the functionality of certain features.

96ok does not retain your data longer than necessary. Retention periods are determined based on the type of information.

• Account Information: For the full duration your account is active, and a minimum of 5 years after closure.
• Financial Transaction Data: Retained for a minimum of 7 years as required by legal obligations.
• Betting History: Retained for up to 3 years after account closure.
• Cookies & Session Data: Typically deleted within 30 days to 1 year.

96ok uses the latest technology to protect your data. Our security team monitors systems around the clock to prevent any unauthorized access.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security through mobile OTP verification at login.
• Encrypted Database: All stored data is held in encrypted databases.
• Limited Access Policy: Only authorized personnel have access to specific data.
• Real-Time Monitoring: AI-powered security systems to detect suspicious activity.
• Regular Security Audits: Regular security audits are conducted by independent third-party experts.

As a 96ok user, you hold several important rights over your own data. We respect these rights, and you may exercise them at any time.

To exercise these rights, email our support team: support@96ok.bet

96ok is a platform strictly for users aged 18 and above. We never knowingly collect any information from minors.

If we discover that a minor has registered on our platform, we will immediately suspend that account and delete all associated data.

96ok reserves the right to update this Privacy Policy as needed. For any significant changes, we will make every effort to notify you in advance via SMS to your registered mobile number or through an in-app notification.

Continued use of the platform after any changes takes effect will be considered your acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.